|
|
|
|
|
|
|
|
Selecting a Collection Agency in Canada
|
15 Reasons to Use Priority Credit
|
Collection Comparisons in Canada vs USA
|
|
Collecting Debt in Canada vs. Collecting Debt in the United States
There are numerous laws and regulations governing debt collection in Canada and the United States. As with each country there are always exceptions so the differences described below are based on generalities. There are also major differences in the legal systems as the US is a republic while Canada has a parliamentary system.
There are also a lot of similarities and with Canada's close proximity and longstanding friendly relations, it is not unusual for US companies to overlook that Canada is a foreign country. Proper export trade credit policies should be followed.
1. Debt Collection Regulations
|
Canada
Only a first party lender, debt buyer or lawyer can collect money in Canada. Otherwise you have to be licensed as a Collection agency provincially to collect Consumer OR Commercial debt. Agencies are subject to provincial laws Office of Consumer Affairs provides helpful tips and information on how to deal with collection agencies.
|
|
United States
The Fair Debt Collection Practices Act (FDCPA) establishes a number of rules and guidelines federally to prohibit abusive practices by aggressive debt collectors in the United States. The Act sets out what collectors may or may not legally do in their efforts to collect a bad debt. Collection agencies are licensed at the state level to collect consumer debt. In general agencies can collect commercial debt anywhere in the states.
|
2. Statute of limitations
|
Canada
A deb t becomes uncollectable or is permanently written off 6 years after last recognition of the debt. (Payment, $0.01 or otherwise) This means that the account can no longer be sued. NOTE: In the provinces of Alberta and Ontario the limitations on litigating is 2 years after last recognition of the debt (Payment, $0.01 or otherwise). In these 2 provinces you can still report on the debtors credit file but you can't sue them. In the case of legal files the limitation can extend to 10 years and in some cases can be renewed for another 10 years
|
|
United States
In General deb t becomes uncollectable or is permanently written off 6 years after last recognition of the debt. (Payment, $0.01 or otherwise) In the case of legal files the limitation can extend. Varies State to State and type of debt. Click here for a State comparison.
|
3. Credit Reporting
|
Canada
In Canada a debt can be reported on a debtor credit file for 6 years, except the Province of Manitoba, which is 5 years. After 6 years the debt "drops off" their file. In Canada the Privacy Act also effects Credit Reporting regulations. For example: In Canada you cannot pull a credit file unless you have a waiver (usually contained in a credit app, contract or agreement) giving permission to have their credit investigated. Some provinces audit for abuses and there is a major problem if a credit bureau was pulled without a waiver.
|
|
United States
Governed by FACTA Click Here to view PDF
Users and furnishers of consumer data should be familiar with: Click Here
Each state has it's own rules relating to statutes of limitations concerning debts. When a business is unable to meet its financial obligations, the question may arise as to whether commercial debts are reportable on a consumer's credit report. The answer is fact specific, which may depend on many variables such as the structure of the business or the terms of the contract. The FCRA doesn't directly address the question, so one must examine its definition of "consumer report" and what constitutes reportable information.
|
4. Bonding
|
Canada
Canadian agencies MUST post a client's trust bond in each province in which they do business. The bond amount is reviewed annually based upon the agency's audited financial statements.
|
|
United States
Some states require a client's trust bond to be posted while others do not.
|
5. Trust Accounts
|
Canada
Several provinces require that agencies maintain a client's trust account with a financial institution located within that province.
|
|
United States
Certain states allow agency owners to co-mingle clients trust and operating funds in a single bank account.
|
6. Exams
|
Canada
BC, ON, and NB require agency owners and in some case agency collection staff to pass an examination prior to licensing.
|
|
United States
Some states require agency owner and licensed managers to pass examinations while the majority do not.
|
7. Red Tape
|
Canada
Canadian agencies are subject to a yearly audit by an arms-length certified auditor and constant red tape like prior to licensing, agencies must submit for approval the collection letters they intend to use.
|
|
United States
Starting a collection business in the U.S. is reasonable with moderate red tape.
|
|
|
- In the Northwest Territories a collection agency cannot state an intention to sue a debtor unless it has express written authority to sue the debtor, and a collection agency cannot recommend to a creditor that a lawsuit be commenced for the purpose of collecting a debt unless the collection agency first notifies the debtor of the collection agency's decision to make this recommendation.
- In Canada, criminal law is a matter of federal law under the federal Criminal Code, whereas in the United States, criminal laws are largely a matter of state law, except for matters falling under federal jurisdiction.
- Is your Agency licensed in Alberta? Click Here
- In Ontario It is illegal for a collection agency to communicate with a debtor using any name other than the name under which the collection agency is registered. This means it is illegal for a collection agency employee to hold himself out as calling from the creditor, a law firm, or some government agency.
- In Ontario under the Ontario Collection Agencies Act only Canadian residents may be licensed as a collector.
- In Saskatchewan a collection agency shall not commence or continue a lawsuit for the recovery of a debt in the name of a collection agent as plaintiff unless the collection agency has purchased the debt for valuable consideration and the debtor has received notice of the sale of his account.
- In Alberta It is illegal for a collection agency to carry on business using any name other than the name under which it holds a collection agency license. A collector employed by a collection agency who claims to be calling from somewhere other than a collection agency is breaking the law. This includes a collector calling under the guise of a law firm, a creditor, or some government agency.
- In Manitoba a collection agency is not permitted to use any form, including any generic collection letter that the Manitoba licensing administrator deems unacceptable.
|
|
|
|
|
See Hours of Operation
|
New York
|
Texas
|
Arizona
|
California
|
Call Toll Free 1-866-266-0117 ext 398
|
|
Monday - Friday
09:30 - 19:00 EST 08:30 - 18:00 CST
07:30 - 17:00 MTN 06:30 - 16:00 PST
|
|
|
|
|
|
|